Frequently asked questions
Product Questions
What makes Beutteline hair different?
Every product is made from premium donor hair - carefully sourced, unprocessed, and tested to ensure it lasts for years, not weeks. We source from single donors for consistent texture and natural movement.
Can I color or bleach the hair?
Yes! Our raw hair can be colored, bleached,
or heat-styled just like your natural hair. We recommend consulting a professional colorist and always performing a strand test first.
Howl ong do Beutteline products last?
With proper care:
- Wigs: 3-5 years or longer
- Braiding Extensions: 8-12 weeks
per installation (can be reused)
What's the difference between frontal and closure wigs?
Frontal wigs feature ear-to-ear lace (13x4 or 13x6) allowing versatile parting and pulled-back styles.
Closure wigs have smaller lace area (5x5 or 6x6) at the crown for quicker installation.
How many bundles of braiding extensions do I need?
We recommend 2-4 bundles for a full head installation, depending on desired
density and braid size.
Ordering & Shipping
How long does shipping take?
Standard shipping within the US takes 5-7 business days. Express shipping (2-3 business days) is available at checkout.
Do you ship internationally?
Yes, we ship to select international destinations. Shipping costs and times vary by location.
Can I track my order?
Yes, you'll receive a tracking number via email once your order ships.
What if my product is out of stock?
Due to our commitment to quality, we maintain limited inventory. If an item is out
of stock, you can join our waitlist. Crown Concierge members receive priority
notifications.
Care & Maintenance
How do I wash my wig?
Wash weekly (or after 7-10 wears) with sulfate-free shampoo, condition thoroughly (avoiding lace), and air dry on a
wig stand. Use heat protectant before styling.
How do I care for braiding extensions?
Co-wash biweekly during wear, apply leave-in conditioner, and wrap at night with silk
scarf.
Can I sleep in my wig?
While possible, we recommend removing it at night to prolong lifespan. If sleeping in it, use a silk scarf or pillowcase.
What products should I use on Beutteline hair?
Use sulfate-free, alcohol-free products designed for natural or virgin hair. Avoid heavy oils with silicones. We recommend lightweight leave-in conditioners and
natural oils like argan or jojoba.
Crown Concierge Program
What is Crown Concierge?
Our VIP membership offering 10% off your first order, priority access to new collections, personalized consultations, and dedicated support.
How do I join?
Sign up on our website. You'll receive your
welcome discount code immediately via email. Membership is free.
Can I cancel my Crown Concierge membership?
Yes, you can unsubscribe at any time by clicking the unsubscribe link in any email
or contacting us at hello@beuttelinehair.com.